Exchange, Return and Warranty Policy

Self Serve Exchanges Here 

Exchange Only within 30 days of original shipping date. All shipping costs are to be paid by the purchaser.

Customized collars cannot be exchanged under any circumstances. Alterations may be possible, please contact us to discuss options.

Under no circumstances will refunds be granted.

Lifetime warranty on Hardware or manufacturers defect. Regular wear and tear will not be covered under warranty. Please contact us for more warranty and return information.

N.G. Collars is not responsible for any damages caused with or by using any product sold on this website.